Shipping policy

How much is the shipping fees?

It depends on weight and distance. And you can see the exact fees when choosing the shipping method. 

Is there any additional fee or tax?

For most of the countries, our customers do not need to pay for importing fee. duties or VAT (Valued Additional Tax). However for some European countries, our customers may need to pay the duties or VAT according to your countries’ levying rules.

Do you ship to PO BOX and APO/FPO/AFP military addresses?

We can only ship to those addresses by standard shipping (about 2 weeks for delivery). If you want to receive the items by expedited shipping (in 10 days), please provide a physical address.

How do I track my order status?

Once the order is placed, you will receive an email about the order information. You can also Log in to our website and track your order under ‘My Account> Order history” on the top right side of our website. Once the order is shipped, you will receive a shipping email with the tracking number for your package.

Customer Support
Please take a picture of the problem you met or screenshot and send it to jmlongthisisboho@gmail.com so that we can handle the issue ASAP.